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  • I've used David Kotler at Singer Tax and Accounting for what would have been my 4th year. Never had any problems until this year. Looking back over the 3 years, I don't feel I've received the necessary advice from him. He is very basic, and is simply a numbers pusher. It wasn't until I was growing dissatisfied with his services that I really saw the true service come through. I asked David to meet with a financial planner of mine, because in the 3 years of seeing David, had never received any specific advice to open retirement accounts. During this meeting with the financial, I got zero accomplished, but instead ended up listing to a "pissing match" between on the 2 on which certification test is harder... Very unprofessional and embarrassing. Finally having telling David I would be using a different accountant this year, I immediately was sent a bill, which is clearly overcharging for the limited services he provided at the end of the year, especially with no advice given. $475 for filling a W-2 and end of year payroll?! Absurd. I called David to discuss the bill, and result of the conversation was him saying "Pay it or I'll see you in court" and him hanging up. Obviously customer service is of no true desire of his. I tried calling back to have a professional conversation with him, but only go the same result, him yelling and hanging up. Extremely childish and unprofessional. His complete refusal to even remotely work with an unhappy client is extremely disappointing.
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