Stay away if you are the type of person who needs to ever visit washroom facilities.... this establishment locks their washroom in the evening, so even as a customer if you need to use the washroom they will not unlock the door for you. This is the personal experience encountered by four professional women in their 50's with functioning bladders. Their management staff and in particular Emma is the rudest and most arrogant and unprofessional staff person I have ever encountered in my life. While the others tried to be at least a little sympathetic and accommodating, Emma had major attitude and one wonders why this person is actually employed in customer service. Beats me...-By far the nastiest restaurant employee I have ever came across in my 50 plus years of visiting coffee shops and restaurants. Stay away from this location (ste. Catherine and Stanley street)if you actually have a functioning bladder.