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  • This review has been sitting in my drafts folder for a while and is long overdo BUT I feel like with the experience I had with this location I needed to post it. I ordered a pizza at 7 o clock on a Friday night and was told it would be delivered within an hour. 8 o clock comes around... 8:20...... at 8:45 I called to check that my order was still being delivered and made it a point to note I placed my order at 7. The girl told me, "Yeah! For Sarah right? It's on it's way out right now!" Okay, awesome (I thought). Had me nervous for a second. 9 o clock comes around.. mind you, I live very close to the restaurant. We are talking a 4 minute drive, barely over half a mile. At 9:30 I am justifiably irked and called the restaurant AGAIN and asked to speak with a manager. I was then placed on hold by an associate who told me she would be right over. She sounded weirdly nervous that I had called. Several minutes go by. By this time I believe they are waiting for me to hang up so they won't have to deal with the situation at hand. So I call back again... and after hearing whispers from the other end I was hung up on. Is this a joke? Unbelievable. I have never been so disrespected by a business in my life. After the FOURTH time calling them back the manager finally comes to the phone and half assed apologizes for my order telling me there's nothing she can do because it's almost 10 and she won't have any drivers available to deliver my pizza. They drug it out for 3 HOURS while I waited in hunger so they wouldn't have to deal with me. If they acknowledged their mistake sooner I could've ordered elsewhere. The worst excuse for service I have ever encountered in my life. No resolve, no sincerity, not even an offer of a discount for a future visit. Who in the actual fuck runs this place?
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