What's going on with United's reservations??????
I called and tried to see how much it would be to change the date of the return portion of our R/T ticket. Turned out to be too expensive and told the agent that we would keep our original return date. No problem until I checked my bank account!
Seems that while the agent was checking for flight dates and the cost difference, he used our debit card from our original ticket purchase several months ago, (without my permission) and almost completely wiped out my checking account with up to 6 transactions totaling $1485.
After many calls and hours on the phone with United supervisors, they said it was a computer glitch and they were aware of the problem. United did not actually take the money, but put a hold, (pending) on my checking account.
I am completely lost for words as United has shown no concern or remorse for the situation they have put me in.