Came in for a regular manicure. The woman who did my nails (I think her name is Van?) was terrible. She snipped my finger. Did round on one hand, square on the other. I couldn't blink without her messing sometimes up. She even left some of my old polish on and then when I asked her to remove the remaining streaks, she left cotton ball fizz on my nails. I think, in all seriousness, she can't see. Her glasses are super thick. No big deal except I'm paying for a profession manicure...if I wanted them looking like Van's way, i would do them myself