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  • I was surprised to see so many low ratings for English Dermatology, so I wanted to chime in. I have been seeing Mindy, the PA, since 2010 for acne that has persisted since childhood. I've never had to wait more than 10 minutes in the waiting room, even when being early for my appointment. I love a punctual office that's respectful of my time! I have to admit that when I went in for my initial appointment, I was a little defensive. I was sure a dermatologist was going to take one look at my skin and recommend a slew of over-the-top treatments and medications to deal with the years of scarring, cystic acne, stubborn blackheads, and eczema. I was pleasantly surprised! Mindy was incredibly calm and respectful and she took great care to let me finish every thought. She listened to my concerns, then presented several options for medications and explained the pros and cons of each. I was really impressed that she didn't pressure me to choose one or the other, and she emphasized that we could always adjust dosage or prescriptions as needed. I've had quite a few doctors over the years who could learn a thing or two from her bedside manner. I have had some frustrations over the years with the office staff. Especially around years 2011-2012, the MAs and office assistants were extremely disorganized, impatient, and copped an attitude when I had to call numerous times to straighten things out. Looking at other reviews, several of the complaints surrounding missing Rx forms seem to have occurred around that time period. Thankfully, the last time I visited, I noticed many of those ladies were no longer there, so I'm hoping that situation has been resolved. All in all, I would happily recommend Mindy and this office to a friend!
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