I had a very terrible experience with this location. I went to buy a game from my Walmart to tide me over until May because my old
Playstation broke and I need money for fitness class. I found out Walmart stopped selling DS so I had to go to Yorkdale. The staff were very rude and refused to let me test the games or watch on Youtube. I ended up buying Ben 10 and found out it was broken. So I had to go back this morning to pay a few more for Wreck it Ralph. The staff were very stupid and unhelpful. They were standing around doing nothing. They lady mocked me over the phone when I complained that the Ben 10 game was broken. They have no knowledge of customer service. I am very happy with Wreck it Ralph. However, they should have been nice from the beginning instead of acting like jerks.