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| - I would give this salon zero stars if possible. I had an event to attend the day I went in and booked a simple wash and style so my hair would look nice for the evening. As my normal hair dresser wasn't available because it was a Sunday, and this place had decent reviews I figured I would give it a try. After all, a wash and style is pretty basic so I figured how bad could they mess it up?
I told him I wanted lots of volume and some curls. Things started off okay but after an hour and a half (for a wash and style!!!!!) and 3 passes of the flat iron followed by numerous attempts with the curling iron, my hair was flat, messy, heat damaged and looked absolutely horrendous, and I was nearly in tears at how bad it was. I literally put it in a pony tail when he finished because it was so bad.
My hair is virgin, healthy and fine (not difficult at all to style), and I work in the hair and beauty industry which means I've had countless stylists at salons all over Toronto -- including juniors in beauty school -- do various cuts and/or styles on my hair all with beautiful results. I have never, ever in my whole career had a negative experience with any Hairdresser in the GTA.
But this was beyond brutal. When he took me to the counter to pay I said to him "do you genuinely think this looks good?!" And he actually said "no". He offered to wash my hair and do it again but seeing as I had already been there for 1.5 hours, and had a makeup appointment to get to I told him he wasn't going over my hair again and again with the same iron. He took 10% off the bill for my dissatisfaction but looking back I should have refused to pay since he didn't offer the service I had requested.
This is a terrible salon and clearly the stylists there, or at least the one that did my hair, needs to go back to beauty school.
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