Pros: Has every product you'd want for tabletop, RPG, card- and boardgaming.
Cons: The store felt like a dungeon, and the staff and atmosphere were about as cheerful. The environment was very dark (both visually and gothically) and staff were not friendly to a new customer. Regulars seemed to get good treatment, but I was definitely not given the same. Finally, prices were too high by a few dollars on everything, but especially books (army/forces books).
Sadly, these guys are one of the only large gaming shops in the Pittsburgh area, so you're stuck. Shop at your own risk!