About: http://data.yelp.com/Review/id/dlmnGaTLGux3WUB67n0LLQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • If I could give zero stars I would. This location is terrible. Unknowledgeable employees, poor customer service and lazy management. I came in today to return an online purchase. This purchase was made with my debit card. The cashier was unfriendly and short to the point where it bordered on being rude. She scanned my items, printed a receipt, handed me back my purchase paperwork along with return receipt telling me my purchase would be put back on my card. I said, I would like cash back please. She said... No, that's not possible. It will be put back on your account. I have never had an issue receiving cash back from Old Navy, or any retailer, when I've used my debit card for a purchase. I then asked if the purchase would be credited back the same day. She said yes. I was satisfied with that so I left not seeing a need to involve any other employee. When I got home I checked my bank account. There was no credit or pending credit from Old Navy. I called to speak with the Manager on duty. I told her the situation. Without bothering to look up the transaction she told me there was nothing she could do to make the situation right as far as reversing or voiding it so that I could come back and get cash. She told me refunds put back on the card can take up to 2 days. I informed her this is not what her employee told me and she should coach her employees on their policies more thorough. The return was for a minimal amount. It's not significant to me. What is significant is the fact that her cashier was too lazy to first ask me if I prefer cash or for it to be put back on my card. Second, her employee should inform customers if the return is credit back to a bank account it could take up to 2 days, not the same day as she stated. Third, this manager should had and could had made this situation correct by offering to reverse the transaction and refund the purchase in cash. Clearly they broke many standard processes to ensure a certain level of customer service was reached. Save yourself the headache and visit the Tempe Market Place location or online!
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 121 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software