If I could give this establishment zero stars I would! The one star is giving them too much credit! I just left this place after experiencing the WORST service! Our waitress decided it would be a good idea to take our order without writing it down. Well, that's when things started to head downhill. We ordered two Taro Bobas which was served to us with no problems. We also ordered garlic chicken wings which was missing the garlic sauce, so they were basically PLAIN chicken wings (Strike 1). We also ordered beef instant ramen which I pointed out to her on the menu and she nodded yes. I stupidly thought that by her nodding yes she understood I wanted to order the soup. However, after waiting for 30 minutes...the soup NEVER arrived at our table (Strike 2). I asked the waitress when my soup was going to arrive and she mumbled something and walked away. Then she came back to the table with the menu in her hand. THE SAME MENU SHE NODDED YES TO 30 MINUTES AGO? What happened? Your super human memory failed you? She told me "something was wrong with their computer" which is why my order was never placed (Strike 3). Sounds a little suspicious to me because it was rather busy when we were there and your "computer" didn't have any problems ringing up the orders of the customers that arrived after us but somehow my order that I placed 30 mins before didn't make it to your "computer"? Sounds like someone is trying to play me for a fool! I do not believe it was a computer issue, it was the fact our waitress decided it would be a good idea to memorize our order rather than writing it down to ensure it was correct. She had NO PROBLEM picking up a piece of paper and a pen to take down the order of the customers that sat down after us. So, why didn't she write down our order? Because we were only two people and our order was short? It's obvious she needs to START WRITING orders down because she couldn't even accurately place an order of 4 items! Also, why llie? And if you're going to lie, use a better excuse. Do you think your customers are stupid? I wouldn't be this upset if you were just honest and told me you forgot, but instead you would rather try to deceive me! Train your staff better because your service is atrocious!