I bought a Groupon to send flowers to a friend in a Las Vegas hospital. I live out of state. Then I found out she was going to be discharged that day. I called that morning to place my order. Robin was in the process of delivering flowers but she called me right back and worked with me to make sure that I was able to use my Groupon and get the flowers delivered before my friend was discharged. My friend texted me a picture of the flowers. It was beautiful. Robin made a "designers choice" bouquet. She took the stress out of a stressful situation for me.