| rev:text
| - Maybe because it was Valentine's Day night and it was busy... but unfortunately, I'd have to say this place is OVERRATED.
Good thing about this place is that the restaurant is located in a nice upscale area and is easily visible from the main road. Fancy decor and high class environment. People understand that it is upscale so for the most part everyone is dressed up. Good ambiance for a romantic dinner.
For the food, you're paying $50 for each person for a salad bar and unlimited meat. Now the food wasn't bad at all. Everything at the salad bar tasted good and it was all fresh. The meats portion really depends on how much of the different choices you like. Being that it was my first time, I wanted to really experience what they had to offer and get a little bit of everything. Problem with that... everything wasn't great. I would have rather ordered a dish that i preferred and got full off that. But instead i ate a mixture of things that liked and things that I don't really care to try again. At the end of the day, none of the different cuts wow'ed me.
The reason I'm giving this such a bad review was the service. Again, I'm sure it was because it was Valentine's Day but It was just horrible! Servers come to tables with the different meat randomly and there were times where everyone had empty plates and it took a while for another server to come. Also, some of the meat never came to our table so we had to ask for them towards the end of the meal. At the end of the meal, they brought out our dessert twice and forgot the hot tea. Different waiters were asking if we needed anything, but they would forget about it. They just didn't seem organized. Finally, we had to wait over 30 minutes for our bill. They did apologize for it because their "system was down." Finally, we got a bill and noticed that the 2 beers we ordered and the dessert wasn't on there. I thought that was a nice gesture to compensate for the wait. However, a couple of minutes later another waiter comes and tells us that we received the wrong bill! He then gives us the correct one with everything on it. I'm not complaining that we had to pay for what we got, but that just made them look so bad.
Ultimately, if I make reservations at a restaurant, come dressed up, and I'm paying $50/person for a so-so meal, they better be on point when it comes to customer service. Our servers knew that it was our first time there and they did nothing for us that would make us want to come back.
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