We've been coming here a little more lately as they've seemed to pick up the customer service, but Aug. 18, the wheels came off. We were told it would be a 15 minute wait for three of us. We sat down and waited without about 10 other customers. I counted 22 empty tables! Why in the hell are people waiting for a table when a good 1/3 to 1/2 of the restaurant is empty? During the time we we waited (about 10 minutes) we saw a couple walk about saying they had waited 30 minutes so far for a seat in a half empty restaurant. We left immediately after they did. The hostess didn't seem to care in the slightest and didn't even offer a "sorry" as we left. I sent an email to corporate about it and hope they will take notice.