I have had such a terrible experience with Sports Club at City Square I would seriously caution anyone who cares about their money from becoming a member. As a gym it's fine, a little dated but it's quiet and mellow and the machines and weights, though older are sufficient. My negative experience stems from the administration, namely with the Director Al. I really haven't had the opportunity to use this word much but he is a crook. Firstly I was overcharged when I signed up, I signed up mid-month and was charged full price, this was only amended after I complained and there were constant issues related to the billing of my account - for a month to month contract I selected to pay automatically as there are rather ridiculous late payment penalties and administration fees for payment through other methods.
DO NOT TRUST THIS MAN WITH YOUR ACCOUNT INFORMATION - I would seriously caution anyone from giving this man a credit card or debit card. There is ZERO accountability on his end and he will continue to bill your card even after you have terminated your month-to-month contract.
Al is not customer focused and borders on being a bully when him and a customer disagree. He never, after multiple requests showed me a summary of my billing and refused to honor my cancellation as it was not done so in person (though the contract states it can be terminated in writing). I was so intimidated by his aggressive emails my husband went in to terminate our contract in person.
Please, please do not spend your money here!