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  • This hotel is relatively inexpensive (based on a very quick search before a spontaneous trip) and our room was actually quite nice. Based on other reviews I can assume this means we got one of the renovated rooms, which must have been a stroke of luck. On the downside, the location isn't convenient to much, the staff is curt and not particularly competent, and the wifi was completely unusable--during the three days of our stay connection speeds ranged from zero to barely 1 megabit per second, with constant failures. The staff was unhelpful and unapologetic about this. I realize that it's hard to get a good signal into every room of a large building ... but if you promise it, you have to do it. Don't treat us like troublemakers when we're not getting a service we paid for. There were other administrative screw-ups that led to us complaining (uh ... why are we locked out of our rooms? We're booked for another day). These problems were resolved, but again unapologetically. The staff attitude was that they were doing us a favor. Be prepared to use the stairs if you stay here. It's a 7 story hotel with a large floorplan, and it's serviced by a single elevator. It is neither a large nor a fast elevator. If you are unable to walk stairs, be prepared to budget 10 minutes of your life for every trip to or from the lobby. Montreal is awesome. Next time I'll planning ahead and will try to use Air B&B.
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