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About: http://data.yelp.com/Review/id/dk8lR7epeygXkV4Xo8fQ-Q Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-06-02 00:00:00 (xsd:dateTime)
itemReviewed	Kumo Japanese Restaurant
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Okay. So this review is based on about a year long love/hate relationship with Kumo. When I first found out about this place, I was obsessed. Great food, amazing service (they got to know me and would give me free dessert)... how could you go wrong? But over the past little while their quality has been hit or miss. Sometimes, everything is delicious. Others, I get sushi that's falling apart and my boyfriend gets tiny slices of sashimi compared to the usual huge chunks. Along with dining in, I order delivery quite a bit. On SO many occasions, too many to count, there's been an item missing or an incorrect charge on the bill. When you call to correct said issue they get defensive and say they're right but they'll do you the favour and fix it, and then hang up on you. And at a certain point it gets incredibly frustrating to feel like that customer that's calling to complain... but when you order/pay for 6 rolls and receive 4, something needs to be said. And on plenty of occasions after complaining and being told they'll send out the missing items, they never arrive and I've had to make yet another unpleasant call. Which is obviously not something any paying customer wants to do. After all of these issues, I've stopped ordering from Kumo as much. Which is a shame because they have some of the best miso soup around. Perhaps I've just had bad luck with them, but I just can't get past some of the bad experiences regardless of how good their food can be.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Chloe

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