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| - 4 1/2 Stars and 1 Dollar Sign price point??? Not so sure about that.
It's not all bad, but also not deserving of either of these. My experiences:
FIRST TRIP
I went on a Sunday afternoon about 4:15pm only to find they were closed. It's true that I didn't think to check their hours of operation, but what restaurant closes before dinner???
SECOND TRIP
Returned on Thursday for lunch.
1. Be prepared to jockey other vehicles in the parking lot. There are cars going INTO and OUT of the neighboring Dutch Bros. drive thru line, not to mention other cars from Rural Rd. trying to squeeze into the long parking lot line and still others into and out of parking spots. It could be a while, as it was for me. It's something to consider if you have limited time.
2. The ambiance was nice; a mixture of new construction and a 1970's theme. You'll find games like Lite Brite, a lava lamp and patterned wall coverings to bring you back in time. The facility was largely clean; a definite must!
3. The service was ... umm...all over the place. Initially, a new hire cheerfully explained the menu and ordering options. It's nice to know ESS gives back to the community. A second woman took my order, but didn't seem happy to be there. There was no smile, little eye contact and she didn't provide the drink cup included with the combo. I waited while she took another person's order to ask for one. A third woman delivered food to the table and seemed pleasant. Against my better judgement, I left a 20% tip at the time I placed my order when I should have waited until just before I left. NONE of them bothered to check back to ask is everything was ok.
4. The food was ok for "quick serve" but, in my opinion, overrated. I ordered the 1/2 sandwich, 1/2 salad and drink combo, plus a "bite". The menu (see photo) indicated the Mihami Vice (Cubano) sandwich is served on a baguette, but mine was on sliced bread (see photo). The roasted pork seemed to have little flavor and the sandwich was overpowered by the taste of not the mustard listed on the menu (see photo), but something resembling mayo. The Blue(Berry) Steel salad (see photo) had one large clump of granola on top which was difficult to spear with a fork. Is this what the menu (see photo) means by "warm"??? The combo came with chips which were the best part of the meal. I'm not sure the Cheesy Baked Mac (see photo) had any real cheese or was even baked. The cheese was more of an imitation cheese sauce, instead of real cheese and the consistency was that of a well-known boxed version. The mixed in bacon was ok. It was topped with diced tomatoes which seemed fresh.
Overall, it was certainly not the worst meal I've had, but not close to being worthy of the 4 1/2 stars currently on Yelp or close to the one dollar sign (under $10) price point displayed, even if I hadn't ordered the "bite". My tab (see photo) with tax and 20% tip was closer to two dollar signs at $19.09 and should have been half the price point.
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