I made the mistake of not checking Yelp before buying a Living Social deal. Boy was that a mistake! I scheduled an appointment for today at 1:00. at 1:15 I called to see when the cleaners would arrive. I called several other times and no return call. So I called Living Social to get a refund. Doesn't it figure that Maid Affordable will pick up the phone and talk with Living Social, but not with their customers. Conveniently for Maid Affordable, they're saying they do not have me on the calendar. And since I called to schedule the appointment, I have no proof that I made the call. But Living Social did the right thing and gave me my money back (credited the charge card I used for the transaction).
I am grateful that a friend then recommended MaidPro. The owner of the local franchise understands my situation and is sending someone out to clean the parts of the house that really need cleaning. I have a knee issue and am unable to clean the floors or do a good job cleaning the bathroom.
Maybe the owners of this company will wake up and smell the cleaning supplies. I had plans of using this service for more cleaning than the $80 Living Social deal. I'm disappointed that I won't get that 3-hour deep, spring cleaning today, but I am grateful that MaidPro is sending someone out to give me a hand this afternoon.