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  • After suffering with sciatica for over 12 weeks I decided to go ahead and have the surgery. Well the so called internist that is on my plan does not have an EKG machine in his office so I was sent to West Valley Imaging for that and a chest xray as part of the pre op . When I called and requested an appointment I was asked for my insurance info, since I have two plans I gave them all of the info over the phone. The lady I spoke to gave me an 8am appointment but said I had to be at their office at 715am. Okay, I could not understand why I would have to be there 45 minutes early . I arrived at 7am and was handed a clipboard of which it asked my insurance info, I told the lady that they already had that info as I gave it to them over the phone before the appointment was made. She then asked for my insurance cards and my drivers license. They took their old sweet time returning my info. I was told that I should sit down and they would call me shortly. Well I sat and one thing I have not told you their was a screamy little baby and the mother was oblivious to the noise this brat was making. I sat and I sat and then I looked at my watch and it was 8am and still no one had called my name, I went up to the lady who took all my info and asked why I had not been called and I got the same line they would be calling my name shortly. At 815 the office girl that I had talked to prevously walked me down to the their so called waiting room and told me they would call me soon. Well by this time my pain meds were starting to wear off and I was getting irritated of the utter stupidity of this office. This was not the afternoon this was the morning and they opened at 7am so I could not understand what was taking so long. Finally a young guy came out and called my name he was to do the EKG he took me into a room and had me unbutton my shirt so he could attach the leads for the EKG I must have been his first victim as he had to move the leads around and check to see if the machine was approving of the placement. He had this really ratty looking lazy boy type chair and when he tried to recline the chair would not stay. He finally got the EKG readings to work next it was the chest xray, well the pain was sharp and throbbing and this tech took her time positioning me standing on the bad leg for a chest xray. I was glad to get out of that office which when I got into my car the clock said 9:45 I would not recommend this facility to my worst enemy If it wasn't for wanting to get my surgery I would have walked out of this place after the first nonsense about the insurance info If you want efficiency do not go here. This quack of a doctor is next on my shit list Cannot believe he does not have an EKG machine in his office
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