New location is nice, clean, friendly, and helpful. I called around to a few other places before deciding to go here. One of the reasons I chose this place was because when I called they not only went out of there way to help but I actually was on the phone with the General Manager (I had no idea at the time) who gave me a few different selections and information about them.
Well the model I wanted they didn't have in stock but he then said being a new customer to Firestone I want you to get a good deal and so they where going to give me these really nice and crazy expensive tires for a bit more than the ones I wanted.
I scheduled the appointment for that day.
As I was getting ready to leave they called me back saying the actually located the tires I wanted and sent someone to go and get them. Which I was happy about but then I kinda wasn't because he made those other tires sound so good and at an extremely discount rate it was an amazing deal. (but still a little more than I wanted to spend) I said great and ended up with my original choice.
I dropped my car off and they had it done pretty quickly. Great service and friendly, but of course they try to up-sell you. Here are the three reasons they didn't get a 5 star
1) I overpaid to have an alignment $90 is pretty fricking stiff but I wanted to just have the whole thing done at the same time so I paid.
2) I didn't like that they didn't have the one extra thing Nitrogen instead of air in my tires since I have low pros and the air goes quicker than Nitrogen does.
3) I noticed a few days later all of my tire caps went missing after the tire replacement. On a side note is this a scam from tire shops because the 3 times I have got tires they have always gone missing and then they try to sell me new ones.
Other than that I would buy tires from them again. Not oil or anything else just tires!