I haven't been in a piercing store for a while. Actually probably close to eight years and prior to that another eight years. Anyway, I had to remove dome piercings for surgery and made the assumption that I could put them back in at anytime. Not True. Hence bringing me to Halo.
I was impressed; it appears to be women owned and the assortment of jewelry in amazing. They offer some amazingly feminine earrings, belly rings etc. I pick up 22K gold and diamond nose ring and some beautiful rose gold and horn earrings (pic uploaded).
Pros: I thought that everyone was extremely friendly; the place is on point with cleanliness, knowledgeable, fantastic jewelry selection, customer service. I also think it is interesting to see female dominated store versus my experience 18 years ago. Customer Service was great. They actually have a no return policy (which makes sense) but the earring I bough I had not gotten to worn and the horn carved piece fell out. I was able to swap them out and get a small upgrade because they were out of my particular style. This alone and the select will have me going back. I love that they offer designer jewelry and items in real gold.
Cons: I knew I was going to be purchasing a couple things; I wish I could have paid in the end. Instead I ended up running my credit card 3 times. Once to pay for the stretching and purchase of the earrings, second while I was getting my nose done she mentioned gold and diamond nose ring (so then I purchased that) and third, I forgot Ocean Water on my way out. It would have been nice to pay at the end for everything; however I am assuming that sometimes a less than stellar crowd has burned piercing owners.
Last, when I went to return, the women running the counter doesn't seem empowered to return or really run transactions. With the main women (assuming owner) running the back of the office (procedures) the front of the house needs to be able to operate solo. Both days I had to wait for the women in the back to finish what she is doing to assist the front counter.
I will be back and often as I think this is my new favorite place for unique earrings and body jewelry as I don't know at this point in time I need to new piercings. However if you are looking I highly recommend Halo. I think you will feel comfortable and happy with the quality.