Suuuperrrr slow. There's always more than 7 people working but it's slower than a limp turtle shuffling through frozen tar. I tried downloading the app to preorder so I wouldn't have to wait. I'd wait about 30 mins before I go but it's never available when I get there. Workers have attitude and converse with their buddies that are customers. I've been here over 30 times because of its vicinity to the nearby universities. I wouldn't blame it on the workers totally though. Management should be held accountable. In New York there is 2 people serving in chipotles and they cover a billion customers without skipping a beat. Ingredients are always low and its just a generally poopy experience.