I was very impressed by the customer service performed by these guys today. Brought my daughters car in for brakes. Explained fronts are vibrating/shaking the wheel when baking at 60 or above. Probably worped rotors??They were Honest off the bat after checking the car over and not trying to rip us off , By charging for something not needed.
We spoke on the phone, some how a miss communication happened and rears instead of fronts were replaced. They jumped right on it and Resolved it Immediately, NO Arguing, Nothing..
Perfect Customer Service and I have paid my dues to the Retail world, for 20yrs... I know all about the service Industry. Dealing with all kinds of unrealistic customers.
From the Manager on down Great Job Today..
Customer for life.