I waited tables throughout college, it's not hard to provide good customer service. Apparently Gallagher's hasn't learned this.
I've been coming here for years. The menu has tons of different options, there are plenty of tv's, & the patio is cool with the art & waterfall. The service has never been good, but today was exceptionally poor.
We arrived as the same time as a bicycling group after completing a race & grabbed a patio table. We were the only people on the patio not from the race. We waited 5 minutes & didn't even SEE a server. I went inside to get a drink & waited another 5 minutes to even be acknowledged by bartender (even though there was only 1 other person at the bar). I asked for 2 beers & she refused to serve me without seeing IDs & my boyfriend was still outside. Ok fine- I understand & comply with the law- but when I expressed frustration that there were no servers outside, she was curt back to me saying there were 3 & I had to be patient. No. You knew this group was coming & failed to adequately staff your restaurant. Your problem, not mine. As a paying return customer I did not appreciate her attitude. It still took 12 minutes to get our drinks & service continued to be poor. I never received the water or toast I asked for- and the manager was beyond annoying when I ordered the toast so maybe it's a good thing I never received it.
Read the reviews & visit at your own risk.