Mixed emotions! My husband and I love Tijuana Flats- we would drive to up Concord to eat at there when the one on East Blvd closed. So, we know what to expect from this restaurant. We have been to this new location in Ballentyne 5 or 6 times since it opened and it has continued to decline on each visit.
The food is good. Very fresh.
But the service really needs some work. We are use to great customer service, drink refills, salsa refills, anything you need. The people seem very nice, nothing against them. They are just not trained in the Tijuana Flats way. I hope this changes because we want this restaurant to be successful!!!