Ive been going here for yrs ...as a NYer I'm familiar with the chain. The foods good but I'm never going back. They've lost me and numerous family members. I wonder if they changed management or something because their portion sizing are horrendous! Theyve scaled back so much and still charge the same thing! I'm not paying for Styrofoam! Then if you ask for more rice you get told "no!" What kind of service is that?! I got a whole lot of gravy though! Ugh theyre rude too! Now the food Id rate a 4...maybe 3.5. But the service and portions a 1. Shame I stopped getting plates and stuck to beef patties but then they stopped serving cheese beef and never bothered to have them again or remove it from the menu. Ill be going to the other Caribbean restaurant up the street from now on.