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| - Let me first say that I hate to give bad reviews to nice people. However in this case I must, if I am to tell the truth.
About a month ago my fiancé and I stopped by Bell Italia simply because we love good pizza and this place had a great review on Yelp.
Let me tell you a little about myself, I am over a half century old and I'm a New York transplant (1993), I have tried some of the best pizza and Italian food in the United States and there have been times in my life were all I ate for weeks was pizza and Italian food. So I have eaten a lot of Pizza.
Yes I am Fat, but I'm working on losing it.
We were really looking forward to finding another place that we could go to and get some good pizza.
Sorry Bell Italia you didn't step up to the plate in several ways.
We each ordered a salad, now I understand that salads are in some cases are made beforehand and placed in the refrigerator. This is apparently what they do here at Bell Italia. The unfortunate part is that some of the lettuce in my salad was brown and wilted. Too much time between making the salad and service.
I hate when I pay for something that is wilted.
Now on the extreme cool and good tip, these folks cater to you like no others. They are friendly and very attentive and I would give them 5 stars in this category alone.
Now back to the bread and the pizza. While eating my slightly wilted salad I also tried some of the Italian bread that they give us. I noticed that there was something a little funky (not quite right) about the flavor of the bread. First, I like crusty Italian bread, this bread was soft. But again it was mostly the flavor that disappointed; I just can't put my finger on it. In any case they must make the dough in house and use the same dough for the pizza, because the pizza had the same off flavor. It was a big pizza (24in) so we took home what was left and I tried it the next day, same funky flavor.
Let me say this bothered me so much and I liked the reception these folks gave us so much that I literally went on the internet to find out how to make Italian bread. Furthermore, I visited several other pizza places in town and tasted their pizza again to compare the difference and there is something definitely off with the dough at Bell Italia.
I truly hope that the people at Bell Italia take the time to see what they can do to improve on the dough. They are great people and I want them to continue to succeed in the face of additional competition.
In conclusion, I WILL give them another chance however next time I will try their entrees, but please make sure my salad is not brown or wilted and my Italian bread tastes great and is crusty. I wouldn't suggest Bell Italia to anyone at this point. I will take the bullet for you. Look for my future review on the bread and entrees. I hope it's a good one.
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