Always crowded and it looks like they hire new staff every month and it gets worst! Personal trainers are very friendly but the staff or the front desk, id see new faces almost every other month and when i do check in, it's always a different rule. You're pre work out is kicking in and you have to stand there and listen to some bullshit about new rules and shit. I only come to this location because it's closer to where i work at. And yes it feels like they dont have the ac on, it's always warm in here. I would rather go to a different location. It's very convenient for me to come here but management should at least train these new employees right so members could enjoy going to this location