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  • I've never seen my girlfriend as angry as she was upon leaving the office of Dr. Leo Biglaiser. We arrived to no office staff other than the doctor himself who asked her name 6 times prior to the exam. His equipment was antiquated and his process slower than kicking a bowling ball up a sand dune. The worst of it was, when it came to getting the prescription, he began to ask what frames she wanted and she politely requested to just have the prescription. She said she would purchase frames online. He became irate, raised his voice and began asking why she would do that and argued with her about the decision. After half an hour of her repeating her request and him making comments like, "I'm not calling you an idiot or anything..." and "well, how do you know they'll get the right lenses?" she finally threatened to walk out if he didn't write the prescription and let her leave. He finally did after a few more of his rude quips. The prescription went right into the garbage. His equipment was so poor, she was afraid to trust it. Dr. Biglaiser was incredibly rude and provided atrocious customer service. I would recommend Edward Scissorhands as an optometrist over this doctor.
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