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  • "I strongly advise you not to purchase a Groupon voucher for this business, and I doubt that it is advisable to book her services in any circumstances. In my recent experience, "Laura C" was rude, unresponsive, and unprofessional, and that is just in the process of trying to book an appointment! With respect to the Groupon vouchers, her MO seems to be "bait and switch"; you pay for the service in advance, and then she makes it difficult for you to redeem the voucher. It appears that she also violates Groupon policy by cashing in vouchers before services have been rendered (the cash value of such vouchers does NOT expire when the discount price does, and a merchant has no right to redeem the money prematurely - the "Fine Print" on the offer says, "Promotional value expires 120 days after purchase. Amount paid never expires"). Her business is open only THREE days a week, for a maximum total of 21 hours; this is a one-person, part-time operation, conducted out of one room in a group practice behind a K-Mart. There is no one to book appointments or answer or return messages. She advises that you text rather than call for a fast response, but she still does not respond timely. A really shoddy business practice. But the worst part is that this is not a merchant who sells items like clothing or electronic devices that can be shipped and returned if unacceptable: she is supposed to be in the HEALING arts. Her job is to provide therapeutic bodywork. Can you imagine trusting your physical well-being to a person who was rude and uncooperative before you even met her? I certainly cannot. I have filed a complaint with Groupon, and have made it clear to them that my primary objective is to ensure that "Laura C' never receives a penny of my money. I don't care if they donate the $45 to their favorite charity, as long as this woman does not benefit financially from her unethical behavior."
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