So confused. Ordered a pizza for delivery. Upon receipt, we asked for some red pepper and Parmesan. The driver said "We charge for that, so I'm not allowed to carry any." Figuring he just didn't want to accommodate our request, I called the store. My conversation was less than 30 seconds. It started with a confirmation that they DO charge for these little packets (which everyone gives for free when you order a $25 pizza...or a $10 pizza). Then stating they charge $0.60/packet, then dropped to $0.10/packet...to free on the occasional carry out. Huh???? This isn't even an option for purchase on their iPhone app (nor should it be in my opinion, but that's besides the point). I have struggled to order from from Papa John's for various reasons, but now charging for the little, itty bitty, tiny, can't possibly cost you as a corporation more than a penny, packets is ridiculous!