Came in for a couples massage last minute through Groupon. I called around 10am and they were able to fit us in at 12pm. Scheduling was easy. It seems like they prefer to schedule you via text message. The building is older but relatively well kept. It seems like they try to make the place a peaceful and tranquility space. You can tell that the effort is there. As with other reviews, the music is a bit loud compared to other places. James and Randi Ann were our masseuse. Massage from James was decent for me. I'm 5'2 weighing in around 145 lbs. Randi Ann worked on my boyfriend who's 6'4 and weighs 235. My boyfriend requested hard pressure and he had a few knots. He didn't feel like Randi Ann did any hard pressure nor was she able to massage out any knots. At one point James placed a hot towel on my back which felt good; but my boyfriend didn't get a hot towel- just thought that was a bit weird that the massages were different. The sugar scrub was nothing special. They basically put sugar on your feet and then wipe it off with a towel- literally no scrubbing done. So, I would advise to opt out of it cause you're not missing anything special there. Overall, I'd probably not come back but for the price, it was worth a one-time experience.