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  • My only complaint with this tropical smoothie is the customer service. Customer service is the most important part about running a food service business. It's the only thing makes me want to come back, and it's a shame the one closest the my house brings no smiles or joy to my day. Every time I come in it's like none of the workers even want to be there. I honestly believed none of them were trained in basic customer service. If I'm waiting to order I get no acknowledgement that they'll be right with me. When they finally come on the counter, I go out of my way to ask them how they are, because working in customer service I know how far that goes, and I just get a "good". No "how are you back" or not even a "what can I get for you" they just stare at the register waiting. How am I supposed to know you're ready for me? I recommend to management that they train the employees better customer service because you won't receive repeat customers. As for me, I'm going to go out of my way to go to a better tropical smoothie that has customer service.
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