| rev:text
| - I really wanted to love this place. Yet, coming from someone who's been in the bar industry for more than 15 years, this place as it is isn't gonna last.
1. We walk in, nobody greets us. If the guy at QT can greet me with 15 people already in the building, so can you, especially when I'm going to be waiting for a while.
2. We sit down and wait. And wait. Finally, a sincere and bubbly young lady comes over, greets, apologizes, and hands us menus. I wish she had stayed our server, but she wasn't 19 so couldn't serve alcohol. We later made out that she was the owner's daughter because they were both gorgeous. Anyway, make the awful bartender run her drinks.
3. Owner stops by and introduces herself as "the owner" along with a gentleman across the room. Tacky. I wouldn't introduce myself as the owner, it doesn't sit nicely with most people. Show it, don't say it. She asks if bartender has stopped by, we don't want the bartender to get in trouble so we say we're still deciding.
4. Bartender finally shows up. Boyfriend asks for IPAs they have, shes clueless. I ask if the Huss they have on draft is the Koffee Kolsch, she says no it's ride pudding porter, I ask to sample it and I wasn't a fan, so I sit and contemplate on what I want. While we wait, I notice they do have the Kolsch in a can. Why would she not mention that when I asked?
5. We ask her how a few items on the menu are and she's clueless. Appetizers, "they're good." Sandwiches, "they're good." Sides, "they're good." Again, your job is to SELL. I'm #1 in sales at my (VERY LARGE - 50k a day in sales) bar. Why? I'm not special, I'm just educated on what I'm selling and I sell it!
6. We're probably 10-15 minutes in and no cheese curds. Wah :( I did get my beer and a super cold glass though.
7. We get our sandwiches, a Cuban with truffle fries and a burger with sweet potatoes fries. Do we have cheese curds coming? She goes back, we see her discussing it in the back, my boyfriend follows her to tell her to forget about it - we're way past appetizer time at this point. She comes back with them, "they had them, I just forgot them." Yeah? Thanks.
8. Sandwiches look absolutely amazing. Seriously, the food could be used for a photo shoot! KEEP THAT GUY!!!!! For the burger, I would make it a little more thin and wide versus 1.25-1.5 inches thick, as it makes it very hard to eat the burger piled that high (although, again, I know it looks amazing!). It was one of those sandwiches you couldn't set down because you know if you did, it would fall apart? You know what I'm talking about! Sweet ff were nothing special, and my bf's truffle fries weren't very flavorful at all. He said his sandwich was amazing also. Cheese curds were ok. Why are they on a bed of shredded lettuce? No, just no. It's gross to pick up a curd and find brown limp lettuce under it.
9. Oh, I forgot we had a server. She did come back and asked how our food was, as we're LITERALLY taking the last bites of our sandwiches. If I needed something, I needed it 12 minutes ago or so but thanks?
10. We start a pile of plates and glasses on the side of the table because apparently the server didn't think that was her job to pre-bus. 2 plates, 1 bowl, 3 glasses. The second owner (who also brought me my beer earlier) got them out of the way (thank you!). *If they're not using it, get it off the table!
11. A guy sitting at the bar top eats sh*t and takes quite a few minutes to get up. The wonderful bartender clearly way over served him.
12. 2 more friends join us, they get beers...I'm good with the original 1 I had, I'm driving. We'd ask her for beers and she simply wouldn't hear us. She'd come back with one...when 2 other ppl said, "me too please." What??? It got worse and worse as the night progressed, one of our friends was convinced she was drinking lol.
13. We asked for the checks. And waited and WAITED. So long that they asked for another round&the checks again. Tabs come with more beers than anyone had because she decided that when the 3 people ordered a round, she'd put each round on a tab as the night went on. Why? We didn't ask for that. But then, people would get charged for that beer that someone else picked up the round for...what?? My friend waited for her change but the bartender came back with credit card slips&assumed she didn't need change-NEVER ASSUME THAT. Also, their sign which says "BOGO" is "BOGO 50% off" PICTURE POSTED in case you guys think I'm crazy! Look, $5 isn't gonna make or break me coming here again but it is going to make you look deceiving as ever.
14. Get rid of that God-awful bartender, she will be the first reason you guys don't last, believe me. Bartending and serving isn't for everyone. I remember firing someone for the first time and thinking, "but they have a kid to feed." I will never forget what a friend said to me, "But there's someone else out there who needs to feed their kid that is looking for a job right now, and they'd be a much better fit for you.
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