We didn't even end up purchasing anything from them after the shi*t show we witnessed.
There were about 4 women working and there was a fairly long lineup when we showed up. The people in line seemed pretty restless so I assume they had been there quite some time. One of the employees comes walking in yelling about moving a black truck that was blocking a u-haul vehicle. Two men had black trucks and asked which one. She rudely yelled that anyone in the lot needs to move! One man lost it at this moment and left swearing under his breath which caused the employee behind the desk to start yelling at him. Very professional.
We were still waiting to purchase our moving boxes when another woman threw change down on the counter for her box and left. Albeit, she was very rude and probably brought it on herself, but as she tried to exit the lot, she was blocked by another vehicle going in and a u-haul trying to get out. Their lot is insane and unorganized to say the least. So she is being super impatient and honking and trying to squeeze through and probably deserved a honk or two back. Instead, two employees go up to her window screaming at her. One blocks her way so she can't get out and they continue to threaten and berate the frightened woman. I am surprised nobody got hit in her panic to escape these bullying women! She finally managed to swerve around the aggressive employee but I saw her pulled over to the side of the road ahead and was clearly upset.
So we put our boxes down and decided to go elsewhere. I don't think I will be using u-haul for any of my future moving needs! Keep going down the road to Enterprise where I'm positive you'll receive better service than this sh*t hole!