I hadn't eaten here in a very long time. It used to be jam packed at lunch, with great food and great service. It has went downhill! There were 3 people ahead of me in line, but it took 10 minutes just to get my order and pay. The 4 people working seemed very disorganized behind the counter, including the cashier answering call-in orders while I stood and waited to pay. All the tables looked like they needed a good wipe-down, all covered in crumbs. My husband's roast beef sandwich was blah, it didn't have any flavor, not even from the red onions. My BLTA was just okay. The "A" was almost nonexistent, with only two tiny slivers of avocado. By no means was the food awful, but combined with all the other negatives, I will not be going back any time soon.