UNPLEASANT EXPERIENCE - HORRIBLE CUSTOMER SERVICE
The customer service was great until....
My husband and his friend needed to step out briefly to put more money into the parking meter. On their way out, the waitress Ava questioned where they were going. My husband responded his intent and informed Ava that his wife (myself) is still at the table. I suspect that this is not standard protocol for servers to question customers where they are heading to, especially when the rest of the party are still sitting and enjoying their time. Customers can be heading to the washroom, or even smoke breaks. Is there a particular reason why the waitress asked such a question? Was she implying that my husband and his friend were trying to leave the restaurant without paying.
When Ava was questioning my husband and his friend, there was another waitress next to Ava. While I observed the conversation between Ava and my husband, I also questioned "what is going on?". The waitress next to Ava told me it was "None of my business" and questioned why I am getting involved. As a wife, I have the right to know why my husband is getting questioned and hassled. I didn't appreciate the treatment and rude attitude of this other waitress as (1) I was not directing my question of "What's going on" to her and (2) why did she speak to a customer with such a rude tone of voice.
I find the actions of both Ava and her colleague extremely inappropriate.