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  • The product itself is attractive and functional but the install was a NIGHTMARE. They didn't bring the appropriate tools to install my kitchen shutters over my tile backsplash the first time they came to install so they told me to expect a call same day to set up a second day of install so they could bring the right tools. I didn't hear from anyone that day so I literally called and left a message every day for six days before someone returned my call. We rescheduled a second day of install and they said they'd be at my house at 1 and didn't even call until 6 to tell me they would come over some time before 7pm (I was no longer home by that point so we rescheduled again)...they arranged a THIRD day to install and said they'd be at my house between 5-6 and were 30 minutes late. Like I said, the shutters themselves are attractive but I priced a few places out and they're all pretty comparable. Due to my terrible experience and the fact I had an uncovered window for two weeks due to their error and lack of attention to the issue, I am indifferent this company. The product is quality but the service was not.
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