What a shame... After enjoying Cafe Hollander in Milwaukee, I was excited to give the Madison location a try. The location is great with plenty of parking close by, the atmosphere is very hip and the building even has garage doors on multiple levels that may make for a fun place to go on a nice summer day.
The food is pretty amazing... My wife had and I both had burgers both of which were excellent, same with the giant soft pretzel appetizer and dipping sauces. Unfortunately the service was not acceptable. Although the staff was friendly they are inattentive. My wife and I waited almost 10 minutes for someone to even acknowledge our table and order drinks and just as long for them to reach the table. For a brand that seems to be proud of their beer selection they are serving "250ml" glasses of their speciality house brews loaded with foam at upwards of $7.00 each leaving you feeling underwhelmed at a terrible value.
Bottom line... The food is amazing however, considering their location is in an upscale area it's a moot point. There are plenty of other pubs that have better service, are a better value, and keep the beer flowing in this price range most notably Great Dane! Hop Cat, Broach, Brasserie V, are also better options and Free House Pub is not too far away either...