From the moment I stepped foot in this bridal shop I felt like family. Anna is so very sweet and kind. I needed to have my dress hemmed as well as remove a part of it that went around the neck. I also wanted to add straps. When I went in for my consultation, she addressed these issues and worked with me on them right away. We cut the neck piece off while I was wearing it so I could see the dress strapless. I still decided I wanted to add straps. To help me save money and time, she suggested that we cut the lace off of the neck piece and turn those into my straps. That way we already had a matching lace. She pinned them on to where I wanted them to sit and I loved it. Such a quick easy way! I would have never thought of that. My dress turned out perfect. She even stitched in a cute "something blue" on the under hem of my dress for me. She also let me have the scraps from the alterations and gave me a tip that I could use them on my bouquet handle. That turned out great since I was making my own bouquet. I even used a piece in my shadow box from the wedding. They are very reasonable in price and very caring. I also went in to pick up my dress right around the time that Alfred Angelo closed all its doors to its brides. She was telling me how she was very happy that she had about 15 brides gowns she was supposed to alter for Alfredo Angelo and how she was going to be able to give them their dresses because she had them. She was going to get screwed out of her money she should have received for altering these gowns, but was still happy to help these poor women who wouldn't have received their dresses if she hadn't had them. I would suggest this bridal shop to anyone who is looking for a dress or need alterations.