No idea why there's bad reviews. I'm guessing it's over protective pet parents who don't know they own a damn animal. I've been coming to only here for a couple years now after the now out of business Elite Grooming botched my animals cut.
I've had nothing but great experiences every time I go and the new owner is fantastic!! Always helps us out and works around my busy schedule to make sure all 3 pups are always well taken care of.
My dogs are a handful. One is a giant puppy, one is an energetic little guy that never turns off, and the oldest is a mean old bitch. They're always respectful and I know I can trust them fully every time I leave my dogs with them.
I won't be going anywhere else for a while.