There wasn't anything "urgent" about my care here. I usually go to UPMC Urgent Care, but came here because it opened an hour earlier at 8, but I wasn't seen by a physician until 9:30. At 9:15 I considered leaving the exam room, asking for a refund and going across the street to Urgent Care, which I have experienced is much quicker. Instead I just opened my door and watched the nothingness happening outside of my room. I'll go with a pros and cons on this review:
Pros: I was checked in the moment I walked in. Love It Or List It (a popular show on HGTV) was playing in the waiting room, which also had ample seating. They took my insurance and copayment within a few minutes of being checked in.
Cons: There were no computers in the exam rooms, the nurse wrote down all of my vitals and information. I was not asked ONCE if I had an allergy to medication (I do). When I went to check out there were two staff members walking around behind the counter, not even acknowledging me for a full two minutes. I was given a prescription instead of them sending it to my preferred pharmacy for pick up.
If you have to go here over UPMC Urgent Care because of insurance or cost, it will be fine. Otherwise, go to to UPMC Urgent Care.