DO NOT TRUST THESE PEOPLE. Joe is the manager who basically cannot keep a commitment. They have no insurance, our grandfather clock was dropped and broken by one of the movers who lied to the manager claiming it was plastic. This is a Ridgeway Grandfather Clock and are minimum $1500. In good faith, we made a partial payment on the commitment he would have a clock repair person show up the next day. Then at 9:15 that night, he advised that he would not have anyone come by and our clock is only worth at most $250. DO NOT USE THESE PEOPLE IF YOU VALUE YOUR POSSESSIONS !