I give this place 3 stars, I usually take Wrigley to get groomed at PetSmart but they have such limited hours for the cat groomers I had to take her elsewhere so I yelped and found this place close by. I love that Lori opens at 6a I dropped Wrigley off at 7:30 before work and picked her up after lunch. For $50 Wrigley got shaved and fully groomed.
My 2 complaints- Wrigley looks clean but doesn't smell clean there's typically some sort of pet wash that is used on her at PetSmart and she just smelled like the shop. Which brings me to my next complaint, the odor in that shop is overwhelming. Obviously I didn't expect it to smell like bath and body works however, It's so cluttered in there, there's cages everywhere and minimal ventilation the smell was nauseating. The shop doesn't look like it's been cleaned in years. Due to that fact I was nervous to leave my Wrigley in such a place, but she survived.
Unsure if I'd use again, maybe if we're in a bind.