Had lunch with clients and friends here yesterday....been to all of the other Oreganos but this one did not live up to the sister properties...are they franchised? Anyways, there were 4 of us, and 2 of us ordered the Oregano's favorite with chicken(salad)...neither of the salads came with chicken (and this was after he confirmed the order with us twice BEFORE putting the order in?...waiter was nice, but checked in with us at least 4 times before we got the order and then stopped by at least another 6 times. When it came time to refill the drinks (3 teas were the same and one was a coke) instead of bringing a pitcher to refill everyone's glass, he told me they don't have pitchers and he took the glasses away to get refilled (not new ones). We were all wondering how we would get the same glass back and of course we didn't. The only way I knew mine was the same was because of the lipstick on the straw. I considered this very unsanitary and think the manager needs to look into this. We arrived at 11:20, food delivery was slow for Oregano's standards and I would not be interested in coming back here.