I've ordered from McDonald twice. And it was thru the uber eats app. But obviously the service of the food is solely based on the food joint. So the first time, I will say it was a little late at night to order yea. But I I received not even half of my order. And when I called the McDonalds to ask them about it, the lady that answered was extremely rude and told me I was wrong and just hung up on me.
Okay, well it's the McDonald's open late in the area. Gave them a second chance tonight. It took 46 minutes to make 2 double cheeseburger, 2 frappes, and medium French fry. Why? I don't know. But when I called about why my order was taking so long, the women who answered did not say a thing to me besides hello. She just sat the phone down and left it there for 10 minutes utes. I hung up and tried calling again, but the line kept being busy. I haven't even received my food yet and it's officially hit 55 minutes since I placed the order.
But the customer service there is HORRIBLE. I will not be ordering or going to this McDonald's again.
Update: just got my order. The frappes are so different sizes, and one has whip cream when it's not supposed to. It's also the wrong flavor. But we did get 3 medium fries instead of 1. And 3 free cookies.