I lost a drive way canopy awning in a monsoon in the summer of 2014, not having the money at the time to repair it I let it sit for the better of a year.
I got a couple of quotes over the phone from several awing companies in town and went with Phoenix Tent and Awing based on the recommendation of a RV service manager at Little Dealer Little Prices in Mesa (that story is another review but basically they subcontracted all of their canvas work the Phoenix Tent and Awing and I like what I saw that day at Little Dealer).
I called the main number, the sales person took down my info and said someone would be at my house the next day. Sure enough the next day I get a email with a full quote with instructions in the email to call and put a down payment if I wanted to proceed.
I put the down payment down over the phone and sent in a signed copy of the quote over email. The only hitch, that was in May and by the middle of June I hadn't seen anything with a new canopy, I called Phoenix Tent and Awing and the person on the phone started researching. Within a hour I got a call from the manager apologizing and scheduling me for a install as soon as they verified they had the material in stock.
The install day came and sure enough the crew showed up and when they left I had a recovered driveway. I've recommended Phoenix Tent and Awing to several friends who are looking at shade structures for their back yards.
Happy customer here, and I will be a repeat customer if the need ever arises.