This company was sent to our home by American Home Shield (our home warranty company). Fidelity came to our home to attempt the repair on our DCS oven 3 different occasions, and each time did more damage to our oven. My oven and stove stop are broken now and Fidelity will not return my calls.The repairmen (3 total) had no clue on how to repair the oven, and told me they would need to google the repair and/or call the DCS company for an oven diagram.I reported them to the BBB.