I brought my bridesmaid dress to Cassandra at the beginning of February for a Memorial Weekend wedding. I had a bit of alteration requests like taking in the straps, adding bra padding and hemming the dress. I wanted to give Cassandra plenty of time to do the dress right and not be rushed by the approaching prom season.
I came for my first fitting mid April and only the straps had been taken in, but it was still not enough because the dress did not fit like I wanted it to. Cassandra then made me wait for 35 minutes as she finished the dress and let me leave with it.
She only ever lets you try on the dress in a small dark changing room and never lets you walk into some light to examine the dress. Upon taking it home, I tried it on again and realized the bra cups were wrinkled under the layer of chiffon and completely noticeable and the hem was not finished. I contacted Cassandra and she made an appointment with me THE DAY BEFORE I LEFT FOR THE WEDDING AT THE END OF MAY. After I had already paid $90 for all this and still unhappy I wanted it fixed.
I go to Cassandra on May 24th at 1 PM and she's not there. I wait almost an hour for her to come in and fix the dress. She put the fixed the bra pads but still not to a point where they were secure in the dress as one fell out during the reception. I thought the hem was fixed as it was a problem before and she had marked the length- I realized at the wedding only part of the hem had been finished. Throughout the wedding day my dress was stepped on, and the chiffon pulled- eventually pulling the whole hem out and now I have 4 inches of frayed chiffon.
Not only is the financial investment a disappointment-my $250 bridesmaid dress and $90 alterations are now ruined- but the dress was an annoyance for my friend's beautiful day. I hated that I was so worried about my dress when all I wanted to do was have fun.